Intern Customer Service Experience (CSX) en Henkel group

Henkel es multinacional alemana con 51.000 empleados. Fabrica detergentes, cosméticos y adhesivos. Contrata continuamente en logística, producción y comercial.

What you´ll do Support customer communication and help ensure a smooth customer experience Act as a point of contact for customer enquiries (email, calls) Assist with order-to-cash (OTC) and customer service related activities Help build relationships with customers and collect their feedback Maintain and update CRM data, supporting business development activities Identify opportunities to improve customer satisfaction (CSAT) Collaborate with internal teams (Customer Experience, Supply Chain, e…

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