Consumer Care Agent, Engagement Specialist en Consum

Consum es una cooperativa de supermercados con presencia principalmente en la Comunidad Valenciana. Contrata regularmente para tiendas, almacenes y oficinas centrales.

The roleThis position has the purpose of coordinating and managing direct communication through all digital channels in a proactive way; in this way we can to maintain customer satisfaction in line with the needs of our customers.What will you do?You will manage and respond to customer inquiries, complaints, and requests submitted through web forms across three brand websites, ensuring accurate and timely follow-up via Salesforce.You will serve as the main point of contact for resolving custome…

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