German Sales Team Leader/ Supervisor - Valencia - ES4 en Havas

Havas es una empresa del sector de Trabajos en fabricación y manufactura con presencia en España.

As a Supervisor on our team, you will: - Monitor and report team performance - Give agents feedback on their individual and motivate team members - Keep track of each agent’s training - Participate in the recruitment process close to HR Department - Organize and optimize shifts - Make sure processes and procedures are up to date and adhered to take overflow calls / tickets. - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts), log call details onto …

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