Customer Service Representative – Italian speaker en MSX International — Barcelona

MSX International es una consultora multinacional de servicios profesionales especializada en outsourcing, consultoría financiera y gestión de procesos. Contrata perfiles técnicos y de gestión de forma continua.

Job Description As a Customer Service Agent, you will be the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners. Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience. Your main responsibilities: Manage driver inquiries across multiple channels Handle complex and escalated cases requiring deeper issue understanding Monitor open cases continuously until resolutio…

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