Customer Service Representative – Dutch speaker en MSX International — Barcelona

MSX International es una consultora multinacional de servicios profesionales especializada en outsourcing, consultoría financiera y gestión de procesos. Contrata perfiles técnicos y de gestión de forma continua.

Job Description As a Customer Service Representative, you will support customers and dealerships by phone and email. Your mission is to provide clear information, follow up on cases and ensure customers receive a great service experience. Your main responsibilities: - Support customers with questions, issues or requests - Follow up on open cases until completion - Provide solutions and escalate when needed - Make reminder calls and gather customer feedback - Update CRM tools and prepare summari…

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